BankOnBet Privacy Policy
Last updated: April 15, 2026
At BankOnBet, we are committed to protecting your privacy in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online betting services.
Information We Collect
We collect personal information such as your full name, date of birth, residential address, email address, phone number, and government-issued ID for account registration and identity verification as required by Australian gambling laws. Financial details including payment methods, transaction history, and source of funds information are gathered during deposits, withdrawals, and anti-money laundering (AML) compliance. We also collect gaming activity data like betting patterns and session duration, along with technical data such as IP address, device information, and cookies from platform usage.
How We Use Your Information
Your information is used to create and manage your account, verify identity and age, and process deposits, withdrawals, and betting transactions in line with Australian regulations. We utilise data for personalising gaming experiences, providing customer support, and sending promotional communications where consented. Additionally, it supports fraud prevention, responsible gambling measures, platform security, and regulatory reporting to bodies like AUSTRAC.
Information Sharing
We disclose personal information only as permitted under Australian privacy laws, such as to regulatory authorities, law enforcement, or the Australian Transaction Reports and Analysis Centre (AUSTRAC) for AML compliance. Information may be shared with trusted third-party service providers like payment processors and identity verification services, who are bound by confidentiality agreements and the APPs. We do not sell your personal information to unrelated third parties.
Data Security
BankOnBet implements robust security measures including encryption of personal and financial data, secure servers, and firewalls to protect against unauthorised access. We conduct regular security audits, staff training, and compliance checks to maintain data integrity in accordance with the Privacy Act 1988. Access to your information is restricted to authorised personnel only, and we promptly respond to any potential breaches.
Your Rights
Under the Australian Privacy Principles, you have the right to access, correct, or delete your personal information held by us, subject to legal exceptions. You may request details on how your data is processed, withdraw consent for non-essential uses like marketing, or lodge complaints with us or the Office of the Australian Information Commissioner (OAIC). We facilitate these rights through simple procedures and respond within reasonable timeframes.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance site functionality, analyse usage, and personalise your experience on BankOnBet. These may include essential cookies for security and optional analytics cookies; you can manage preferences via browser settings or our cookie consent tool.
Contact Us
For privacy concerns or to exercise your rights, please contact our Data Protection Officer. Email us at [email protected].